Privacy Policy
We Protect Your Data
At Stiff Systems, we take your privacy seriously. This policy explains how we collect, use, disclose, and safeguard your information when you use our inventory management platform.
Welcome to Stiff Systems! This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in connection with your use of our inventory management services.
1. Information We Collect
We collect several types of information from and about users of our Service, including:
| Type of Information | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, business name, phone number | To create and manage your account |
| Business Data | Inventory items, sales records, customer information, supplier details | To provide core inventory management services |
| Usage Data | IP address, browser type, device information, pages visited, features used | To improve our service and user experience |
| Payment Information | Payment method, billing address (processed securely by our payment partner) | To process subscription payments |
2. How We Use Your Information
We use the information we collect for various business purposes, including:
- To provide, maintain, and improve our inventory management services
- To process your transactions and send related information
- To send administrative messages, updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To detect, prevent, and address technical issues and fraudulent activities
- To comply with legal obligations and protect our rights
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Upon account cancellation, we will retain your data for a maximum of 90 days before initiating the deletion process, unless we are required by law to retain it for a longer period.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third parties who assist us in operating our Service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us at stiffsystems.official@gmail.com
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information, including personal data, is processed at our operating offices in Pakistan and in any other places where the parties involved in the processing are located. By using our Service, you consent to the transfer of your information to Pakistan and other locations as needed to provide the Service.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: stiffsystems.official@gmail.com
Instagram: @stiffsystems
Based in Karachi, Pakistan